Brandysodas

Terms & Conditions

1. Scope and Provider

These Terms and Conditions ("T&Cs") govern all contracts between:

Beer Shop Ben Ahmed (UID: CHE-195.084.680, VAT: CHE-195.084.680 MWST) Bahnhofstrasse 44, 3400 Burgdorf, Switzerland — hereinafter referred to as "Seller" —

and customers who place orders via https://brandysodas.ch. By placing an order, the Customer confirms having read and accepted these T&Cs in the version valid at the time of the order. Conflicting terms shall not apply unless expressly agreed in writing.

2. Offer and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer. By submitting an order request, the Customer submits a binding offer to purchase. A contract is concluded when the Seller sends an order confirmation by email or dispatches the goods.

The Seller reserves the right to reject orders without stating reasons, particularly in cases of pricing errors, product unavailability, or suspected misuse. Payments already made will be refunded.

3. Prices and VAT

All prices are stated in Swiss Francs (CHF) and include applicable VAT (8.1% standard rate for alcohol). The total price, including shipping costs, is displayed before completing the order.

4. Payment

After receiving the order request, the Seller confirms the order by email and provides payment details. Payment is due upon confirmation. Orders may be cancelled in case of failed or outstanding payment.

5. Delivery and Shipping

Delivery is limited to Switzerland.

Shipping costs:

  • CHF 6.50 for orders below CHF 200
  • CHF 10.90 for orders of CHF 200 and above

Estimated delivery: 2–3 working days. Delivery times are indicative and not guaranteed. Upon delivery, proof of age (ID card or passport) may be required; the carrier is entitled to refuse handover to persons under 18. Risk of accidental loss passes to the Customer upon delivery.

6. Inspection and Notification of Defects

The Customer must inspect the goods immediately upon receipt. Any defects or incorrect deliveries must be reported within 5 days by email to info@brandysodas.ch. If no notification is made within this period, the goods are deemed accepted.

7. Returns and Voluntary Right of Withdrawal

Swiss law does not provide a general statutory right of withdrawal. However, the Seller grants a voluntary return policy under the following conditions:

  • Return request within 14 days of receipt
  • Products must be unopened, in original packaging and in resalable condition
  • Returns must be announced in advance by email

Return shipping costs and risk are borne by the Customer, unless an incorrect product was delivered or the product is defective. Refunds are issued after inspection of returned goods. Opened bottles cannot be returned for hygiene reasons.

8. Product Information

Imported products (spirits, beverages) may differ from Swiss standards regarding ingredients, labelling, and nutritional values. The Customer is responsible for reviewing product information before purchase.

9. Age Requirement

Orders may only be placed by persons with legal capacity. By placing an order, the Customer confirms being at least 18 years old. The Seller reserves the right to request age verification and to reject orders where there is reasonable doubt.

10. Liability

The Seller is liable in accordance with statutory provisions. Liability for slight negligence and for indirect or consequential damages is excluded to the extent permitted by law. This exclusion does not apply in cases of intent or gross negligence, personal injury, or mandatory statutory liability.

11. Data Protection

Personal data is processed in accordance with the Swiss Federal Act on Data Protection (DSG). Further details are provided in our Privacy & Cookie Policy.

12. Applicable Law and Jurisdiction

These T&Cs are governed exclusively by Swiss law. The place of jurisdiction is Burgdorf, Canton Bern.

13. Severability

If any provision of these T&Cs is found to be invalid, the remaining provisions shall remain unaffected.

14. Amendments

The Seller reserves the right to amend these T&Cs at any time. The version valid at the time of the order shall apply.