Question 1

Do I have to be 18 to order?

Accepted Answer

Yes. Everything we sell is a spirit or a spirit-based drink, so the entire shop is restricted to customers aged 18 and over. You must complete age verification before your order can be confirmed.

Question 2

How does age verification work?

Accepted Answer

You verify your age before checkout using a valid identity document. In addition, our delivery carrier checks ID on handover, so the parcel must be received by a person aged 18 or over.

Question 3

Which payment methods do you accept?

Accepted Answer

Payment details are confirmed after your order request. Prices are in Swiss francs and include 8.1% VAT.

Question 4

Where do you ship?

Accepted Answer

We ship to addresses throughout Switzerland from our store in Burgdorf.

Question 5

How long does delivery take and what does it cost?

Accepted Answer

Orders are dispatched the next working day and delivered within 2–3 working days across Switzerland. Shipping costs are shown at checkout.

Question 6

Can I return a bottle?

Accepted Answer

For hygiene and tamper-protection reasons we cannot accept opened bottles. Unopened, undamaged bottles in their original packaging may be returned within [X] days. [Confirm your return policy.]

Question 7

Are your products genuine?

Accepted Answer

Yes. We source through legitimate import channels, and every listing states the product's origin, distillery and details.

Question 8

Why are some of these bottles hard to find elsewhere?

Accepted Answer

We specialise in limited and imported bottlings that are not widely stocked in Switzerland.

Question 9

How should I store my bottles?

Accepted Answer

Keep spirits upright, away from direct sunlight and heat. Sealed bottles keep their quality for years.

Question 10

Do you take business or larger orders?

Accepted Answer

Yes. Contact us at info@brandysodas.ch and we'll be glad to help.

Question 11

Where are you based?

Accepted Answer

In Burgdorf, in the canton of Bern. We ship across Switzerland.

Frequently asked questions